A missing item is a question to resolve, not proof that a contractor is unsuitable. This checklist does not certify providers or tell you which price is correct.
Confirm what is being cleaned
- Property, roof slopes and any areas excluded from the price.
- Covering identified and condition assessed before choosing the process.
- Moss removal, other cleaning and any treatment described separately.
- Gutters, downpipes, fascia and soffits itemised rather than assumed.
- Solar panels, extensions and neighbouring surfaces considered where relevant.
Ask how the work will be carried out
- Method and product names, with the relevant covering manufacturer's guidance.
- Access arrangements and any equipment included in the quote.
- Protection of nearby surfaces, planting, drainage and occupied areas.
- Debris collection, gutter clearance after the work and final clean-up.
- What happens if damage or a different material is identified before work starts.
Put the commercial details in writing
| Item | What to record |
|---|---|
| Total payable | The final total, applicable VAT and any deposit. |
| Exclusions | Work, access equipment or disposal charges not included. |
| Extras | Which changes need your approval before any additional charge. |
| Scheduling | Proposed date, weather-related changes and access needed from you. |
| Provider identity | Business name, direct contact and who will perform the work. |
| Insurance | Current evidence and whether the proposed activity is covered. |
| Aftercare | Expected appearance, any follow-up and written guarantee conditions. |
| Payment | When payment becomes due and the agreed method. |
Keep repairs separate from the cleaning decision
If a provider finds a possible defect, ask for an explanation and a separate scope before authorising extra work. Photos can help document an observation, but they do not independently prove its cause or the necessary repair. For an urgent leak, contact an appropriate roofing professional directly.
Turn the checklist into a clear enquiry
Start with your area, property type, roof covering if known and the work you want considered. List any known defects and access restrictions. You can use the same brief when discussing your project with different providers, then record their answers against the checklist.
Questions, answered.
Should I always choose the lowest quote?
A total only becomes comparable after the scope and exclusions are clear. Ask about missing items and decide based on the work, method, practical arrangements and terms you have actually been offered.
Does this checklist verify a contractor?
No. It helps you organise questions. This website has not inspected the property or certified the provider, their insurance or their proposed method.